Introduction
flickering-bright is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage with our services.
Information we collect
Information you provide directly
When you enquire about or enrol in our programmes, we collect:
- Parent/guardian name and contact details
- Child's name and age
- Email address
- Any additional information you choose to provide in enquiry forms
Information collected automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How we use your information
We use the information we collect to:
- Respond to your enquiries about our programmes
- Process enrolments and deliver our educational services
- Communicate with you about programme schedules, updates, and relevant information
- Improve our website and services
- Comply with legal obligations
Legal basis for processing
We process your personal data on the following legal bases:
- Consent: When you provide information through our enquiry forms
- Contract: When necessary to deliver the services you've enrolled in
- Legitimate interests: To improve our services and communicate relevant information
- Legal obligation: To comply with applicable laws and regulations
Data sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in delivering our programmes (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- With your explicit consent
Children's privacy
Given the nature of our services, we collect limited information about children participating in our programmes. We take extra care to protect children's data and only collect information necessary for programme delivery. Parents and guardians have full control over their child's information and can request access, correction, or deletion at any time.
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, and restricted access to personal information.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. After programme completion, we retain basic contact information for three years for record-keeping purposes, after which it is securely deleted.
Your rights
Under data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected].
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Address: 47 Argyle Street, Glasgow G2 8AY, United Kingdom